If it is an option on your phone, make sure you have a call recording software installed. Some phones have add-ons, which will record calls automatically. If you get called from hospital (or by collector), it is important to hold on to the call recording so that you can recall what exactly you and they said, and to make sure your words are not misrepresented.
WARNING: in some states it is illegal to record calls without consent of both parties. If you are in one of these states, you can get in ridiculous amount of trouble for automatically recording calls. Something insane, like 10 years in jail, people get less for manslaughter. If you are in one of those states, make sure you don't get in trouble. You can still record call, but you should mention to the other party, that call is being recorded.
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